Buyer FAQ

How To Pay With Wholesail

• How do I pay a vendor?
• Connect a bank account with your bank username and password
• Connect your bank account using account and routing numbers
• Connect your credit card
• Change or remove your connected payment account
• Managing payment account permissions

Account setup

• Claim your account
• Sign up for Wholesail
• Add your team members
• Change permissions of your staff
• Update our company name or address
• Change notification preferences

How Wholesail works

• What is Wholesail?
• What vendors can I pay through Wholesail?
• What is an early pay discount?
• Do I need to pay through Wholesail to get the early pay discount?
• What web browsers does Wholesail support?
• How are stats calculated?

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Autopay

• How to use autopay
• 3 popular ways to set up autopay
• Pay all open invoices weekly
• Pay open invoices when they are issued
• Pay open invoices when they are due
• How to change or cancel autopay

Payments & Security

• How does autopay work?
• What are ACH payments?
• When I try to verify my bank account, I see an error that says "No attempts remaining"
• When does my vendor receive the funds?
• What is Plaid?
• Is Wholesail secure?

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