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  1. Wholesail Help
  2. Buyer FAQ

Buyer FAQ

Frequently asked questions from buyers

How To Pay With Wholesail

  • Connect a bank account with your bank username and password
  • Connect your bank account using account and routing numbers
  • Connect your credit card
  • Managing payment account permissions
  • How do I pay a vendor?
  • Change an existing payment account
See all 7 articles

Account setup

  • How to manage SMS text messaging communications
  • Sign up for Wholesail
  • Add and manage your team members in Wholesail
  • Installing the Wholesail web application on your phone
  • Update our company name or address
  • Change notification preferences

How Wholesail works

  • Choose your Wholesail language preference
  • Recommending Vendors for Wholesail
  • What is Wholesail?
  • What vendors can I pay through Wholesail?
  • What is an early pay discount?
  • Do I need to pay through Wholesail to get the early pay discount?
See all 9 articles

Autopay

  • How to use autopay
  • 3 popular ways to set up autopay
  • Pay all open invoices weekly
  • Pay open invoices when they are issued
  • Pay open invoices when they are due
  • How to change or cancel autopay

Payments & Security

  • How does autopay work?
  • What are ACH payments?
  • When I try to verify my bank account, I see an error that says "No attempts remaining"
  • When does my vendor receive the funds?
  • What is Plaid?
  • Is Wholesail secure?
See all 8 articles
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